Overview
The client, a global telecom firm serving over 100 million customers across the MENA and Southeast Asia region, faced critical cybersecurity gaps, including excessive alerts and outdated infrastructure. Tech Mahindra partnered with the client to deploy a hybrid Managed Security Service Provider (MSSP) model, incorporating automation and governance, to streamline security operations.
Client Background and
Challenges
- Over 30,000 alerts led to operational inefficiencies and strained response capabilities.
- 45+ unmonitored assets across the network exposed potential vulnerabilities.
- Aging infrastructure limited performance, scalability, and resilience.
- Limited cybersecurity solutions constrained the client’s B2B ecosystem.
Our Approach and Solution
QLOAX partnered with the client to address manufacturing challenges and streamline connected operations through the FORGE 4.0 platform by combining integration, AI-driven automation, and data governance. Key actions included:
People Enablement
The transition team was onboarded rapidly, thanks to FORGE 4.0’s plug-and-play integration, enabling cost-effective deployment of skilled resources.
Process Optimization
Implemented an adaptive workflow and analytics layer ensuring smooth operational transitions and reducing response latency by up to 30%.
Technology Stabilization
Integrated ERP, IoT, and MES systems with predictive maintenance modules, improving uptime, scalability, and data resilience.
Tool Deployment
Leveraged cloud and edge connectors to unify intelligence across all production nodes, ensuring real-time visibility and secure automation.
Business and
Community Impact
Operational Efficiency: Achieved a 30% reduction in process latency, supported by automated workflows and real-time data synchronization.
Standardized Data Intelligence: Integrated contextual analytics and unified schemas to ensure consistency, scalability, and operational transparency across systems.
Business Benefits: Reduced operational costs, increased equipment uptime by 25%, and enhanced executive decision-making with connected manufacturing insights.
The Future:
Ecosystems, Not Platforms
In the coming decade, factories will evolve into connected ecosystems — where every machine, supplier, and decision point speaks a common data language. The companies that thrive won't be the ones with the most data, but the ones with the most connected intelligence.
FORGE 4.0 is QLOAX's step toward that vision — helping manufacturers move beyond dashboards into self-optimizing digital enterprises that think, adapt, and evolve.
Modernizing Manufacturing
Decisions
Learn how FORGE 4.0 can unify your operations — explore QLOAX FORGE 4.0 today. Let’s build the future of industrial intelligence, one system at a time.
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